Our Vision
To be the preferred bank in our core markets.
  

Our Mission
To provide financial services that create value for our customers.
  

Our Core Values

• Customer Focus
  The success of our customers is our own success. 
  All of our decisions are therefore taken with the customer in focus. 
  By working in partnership, we enable our customers to be provided with innovative, tailor-made, effective products and services and to succeed in reaching their targets.
    
• Integrity
  Integrity is the driving force behind everything Credit Europe Bank does. Integrity is not just a theoretical concept. 
  It defines our obligation to generate trust and confidence through ethical behaviour and by complying with laws, regulations and guidelines, and by caring about the preservation and promotion of the highest standards of professional conduct in our work place and community.
    
• Professionalism
  Being professional means Credit Europe Bank is committed to continuous self-development. 
  Professionalism embraces and stimulates the necessary skills, qualifications, knowledge and diversity – so that employees undertake their tasks in a competent and integer manner. Through teamwork we achieve our goals.
    
• Transparency
  Credit Europe Bank strives to make their products as transparent as possible. Furthermore, transparency is a key business best practice, whether in our products and services, accounting standards or management decision-making. 
  Providing clear information demonstrates to stakeholders that we are sound and legitimate, thus decreasing perceived risk.

Duty* Brach #4 of JSC “CREDIT EUROPE BANK”

 Adress

 42-44, Shovkovychna Street, Horizon Office Towers, 4th Floor, Kyiv, 01024

 Tel  0 800 30 97 77;       +380 44 390 67 33;         +380 67 467 38 69

 Work schedule

 Monday-Friday

 09:00-18:00

 Lunch break 14:00-15:00

 Cash Desk schedule

 09:00-17:00

 Lunch break 14:00-15:00

During an air siren the branch on duty does not work and does not provide customer service

*a branch on duty is a separate division of JSC "CREDIT EUROPE BANK", which ensures the provision of services to clients in the event of a long-term lack of energy supply.

 Duty branch No. 4 of JSC "CREDIT EUROPE BANK" is equipped with the main uninterruptible power supply Eaton 9155-8-S-33-64x9Ah (hereinafter - UPS) and a backup UPS APC Smart-UPS RM XL 3000, reinforced by an additional block of batteries.