How to reach us
The most important mission of CREDIT EUROPE BANK is to satisfy the requirements of our clients in quality bank products and professional service. That’s why we are so interested in your opinion about our work. Should you have any comments or requests on the quality of services in CREDIT EUROPE BANK, please use the following forms for applying to citizens:
For written applications of citizens:JSC «CREDIT EUROPE BANK», 42-44 Shovkovychna str., Kiev, 01024, Ukraine: the form
For electronic applications of citizens, the form that is sent to the e-mail.
You can use the form for a confidential report about unacceptable behavior/violations in the activities of JSC "CREDIT EUROPE BANK".
To report violations in the field of AML / CFT the form, that is sent to the e-mail.
To report about compliance incident the form that is sent to the e-mail.
Law of Ukraine "About citizens' appeals"
If necessary, you can contact the official website of the NBU.
Schedule of personal reception of citizens by the management
Information on the organization and conduct of personal reception of citizens
Thank you for your attention. Look forward to hearing from you.
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Contact Center:
JSC CREDIT EUROPE BANK |
| Buying | Selling | NBU | |
| € | 43.50 | 44.50 | 43.72 |
| $ | 40.90 | 41.90 | 41.65 |
0 800 30 97 77
+38 044 390 67 33
+38 067 209 34 89 - general call center
+38 067 467 38 69 - Bank’s client call center
+38 067 113 41 49 - Bank’s corporate client call center
* Working hours: Mon-Fri, 09:00-18:00,
Cost of calls according to the tariffs of your telecommunications operator.
+38 (044) 499 40 35